With our remote service,
we can securely connect to your computer and
proceed with any necessary diagnostics or repairs.
Our technicians can only gain access
to your computer after you have accepted a prompt
asking for your permission.
Once the remote session is over,
our system prohibits a technician from gaining access
to your computer without prompting you
for your permission once again.
We use encryption to ensure
that your device and the data
we access are safe at any point.